Freecharge.in
Recharge Coupons not received even after email exchanges

I had recharged my Aircel mobile from www.freecharge.in once in March and then in April and didn't receive the free coupons as advertised on the website. I sent an email to the customer care dept at the email id mentioned on the website and got a response saying that the coupons have been delivered through blazeflash courier. The email had tracking numbers for the courier and a number which they suggested belongs to Blazeflash courier. I've called on that number at least 20 times by now but it never gets picked up and also the tracking number in the email is shown as an invalid number on blazeflash courier's website. To my another email, customer care replied that they've resent fresh coupons but it's again almost a week and i haven't got any coupons yet. Total amount of coupons i'm waiting for is 1400 Rs. and below are the details:

Order Id Date Coupon Amount

1399412 03-21 300

1537026 01-11 300

1537107 03-30 800

I never expected such a service from this website and would definitely take legal action if this is not sorted so that these guys don't cheat common public in the name of these fake offers.

Regards,

Girish

Company: Freecharge.in
Country: India

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