Futurebazaar.com
Product not delivered within time and the delivery charges not refund

I ordered Jaipan Fry Pan, Kadhai, Tawa, Tadka Pan from futurebazaar.com Order No. 5001642098. The cost of the product was Rs. 560 and they charged me additional Rs. 100 stating that they will deliver it within 7 days (not stated 7 working days or 7 business days). Now when I didn't receive the order in 7 days I called them up and asked them to return Rs. 100 which is charged for the delivery. They are telling that its not possible and when asked to cancel the order then they told that they will be doing it instantly and will reverse the charged amount instantly also but stated that they will do it after the phone is dropped only. They told that they need to talk to their accounts team and can't be done in a conference call. So I dropped and called them after 3 hours and asked about the order status and was told to me that the order is in transit and is not cancelled yet. They are trying to cheat.

They are keeping the amount with them and not reversing. For this I am not getting my money and also will not get the interest on it and also have to devote time to calling them repeatedly as all the time they are not responding to the calls.

Please extend your high hand to redress the issue.

Thanks,

Rana Kar

Cell: 91-9433814801

Company: Futurebazaar.com
Country: India

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