GTPL Broadband Gandhinagar
Refund of money

This is regards to the payment that I have made towards the Internet connection for my (Tejas Bhavsar) house at Plot No:- 218/1, Sector:- 2/B. Ganbhinagar dated 01/02 with the receipt no:- A, Invoice No:- 17529. I have been told to get the refund of the amount Rs 1655.00 for the internet connection that was technically not possible for your technician to provide through the cable. And few days after one of your representative came with the wireless device that I have strictly told him not to install as I am not interested in the wireless connection to which he replied that it is only for the trial and we will be giving you your money back in two days. This has happened on 23rd of Feb. The connection which was done wirelessly at my location was not removed for one day and I have called the concern person to remove it immidiately. The connection was anyways removed and I was promissed to get my money back within 2 dyas and it is almost a month now. I have been trying to contact the local office of gandhinagar again and again but no one is replying me in a satisfactory manner and getting the unwanted excuses for the same. So, I request you to look into this and get back to me with the satisfactory reply.

Company: GTPL Broadband Gandhinagar
Country: India
State: Gujarat

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