Hathway Broadband
Payment Made In Advance, Still Not Reflecting In Invoice

Even though i have escalated my complaint to Hathway (Nodal Officer) with all relevant details which proves i have made the payment in advance but still they are asking me to pay it.

I's very frustrating to see even Nodal Officer is unable to resolve this complaint which is being constantly followed up by me since last 3 weeks.

To: Mumnodal@hathway.net

Subject: Invoice for your Hathway Internet A/c No. 676498

Date: Sun, 03 Jul 23:56:47 IST

Dear Sheetal Kadam / Mahesh Mishra (Nodal Officer),

My Hathway Account Number is 676498.

I have already made the payment of Rs 1378.00 on 19/06 on your website using my credit card which is reflecting under "My Payments" option when i login online.

However to my surprise now i have received bill for Rs 1030=00 with Due Date: 09/07 (Invoice No: 14759773).

It is very frustating to see payment made by me well in advance is not at all reflecting in the invoice sent by you.

Request you to please look into this matter with high priority or else i will have to take it up with concerned government authorities.

Regards,

Sunil Lalsinghani

9146498180 / 9225127163

Company: Hathway Broadband
Country: India
State: Maharashtra
City: Thane

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