Even though i have escalated my complaint to Hathway (Nodal Officer) with all relevant details which proves i have made the payment in advance but still they are asking me to pay it.
I's very frustrating to see even Nodal Officer is unable to resolve this complaint which is being constantly followed up by me since last 3 weeks.
To: [email protected]
Subject: Invoice for your Hathway Internet A/c No. 676498
Date: Sun, 03 Jul 23:56:47 IST
Dear Sheetal Kadam / Mahesh Mishra (Nodal Officer),
My Hathway Account Number is 676498.
I have already made the payment of Rs 1378.00 on 19/06 on your website using my credit card which is reflecting under "My Payments" option when i login online.
However to my surprise now i have received bill for Rs 1030=00 with Due Date: 09/07 (Invoice No: 14759773).
It is very frustating to see payment made by me well in advance is not at all reflecting in the invoice sent by you.
Request you to please look into this matter with high priority or else i will have to take it up with concerned government authorities.
Regards,
Sunil Lalsinghani
9146498180 / 9225127163
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