Reliance communications ltd
Billed for services even after termination of services

I had a BroadBand connection from Reliance, which was terminated on 10-08 & several requests were put on to terminate the connection & I have the receipt of installation of new Reliance connection on 10-08, so I was not using the services of Reliance against my previous connection, but I am still being charged by reliance. Reliance is sending people to collect the charges, Several complaints have been raised but they want us to pay the charges for September & October for the services that we never used.

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From: anuj_yadav@hotmail.com

To: rajiv.janglu@relianceada.com; customercare@relianceada.com

Subject: FW: Monthly Bill Invoice Number : 282537972453 Ph : 1100001840940000003

Date: Wed, 27 Oct 06:22:14 0000

I am not sure why I am being billed for the services that I am not using.

refer to the Tickets below that were being raised by me to terminate the connection after 12th August, these are apart from what the reliance executive who visited my home to terminate the connection.

138060124

136437260

136437297

137585384

139709598

The connection was termited from my home on 10th August & new connection was installed, so when the cable for previous connection does not exists, how in this worl can I use the services.

I am not liable to pay any money to reliance, the last bill I paid was on 30th August of 955.00

Thanks & Regards,

Anuj Kumar Yadav

Project Manager (EDI Operation)

NCR Corporation

Contact No.- 001-678-808-6190 (work)

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From: EBill@relianceservice.co.in

To: anuj_yadav@hotmail.com

Subject: Monthly Bill Invoice Number : 282537972453 Ph : 1100001840940000003

Date: Tue, 26 Oct 16:01:01 -0700

Dear Customer,

We thank you for being a part of Reliance Communications Ltd.

We would like to inform you that your bill for the current month has been processed.

Please find attached a soft copy of the bill for your reference.

Looking forward to build a lifetime relationship with you.

For more details on Reliance Products and Services, you may visit our web-site

www.reliancecommunications.co.in

You can also make your bill payments on-line by simply registering for Reliance On-line Bill payment services.

Just click on the link below to register and make on-line bill payments.

http://myservices.relianceada.com

Thanking You

Customer Care

Reliance Communications Ltd.

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Company: Reliance communications ltd
Country: India
Site: www.rcom.co.in

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