Ibibo rummy
Egarding money refund

I played a real cash rummy game (game id-13627574) of rs 50 (winning amount rs 90) on ibibo but my opponent quit after the game got started.

as per the game rules i should have won that game as opponent quit, but may be due to some technical fault i was not declared the winner and i had to quit after 20 minutes or so, so i lost an amount of rs 50. i then complained to them, and after 9days they have refunded me rs 50 to my rummy account regarding that complain, but i claimed rs 90 as rs 90 was the winning amount, i then complained again to ask for the remaining rs 40 but even after several complains from my side the did not respond to a single one.

i would request you to kindly look into the matter and teach them a good lesson.

i have attached a part of conversation between me and ibibo games.

thank you,

animesh paul

Company: Ibibo rummy
Country: India
State: West Bengal
City: Jalpaiguri

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