Idea
WRONG/UNFAIR/ILLEGAL DEDUCTIONS

SIR,

I M USING IDEA CELLULAR SERVICES FOR MORE THAN 2 YEARS NOW.

I M USING PAID INTERNET SERVICES.

IT COST ME 30 RS PER DAY.

HERE WHAT MY OPERATOR DOES IS,

" "EVERY TIME I CONNECT MY MOBILE TO PC AND DIAL INTERNET CONNECTION THEY DEDUCT 5 RS FROM MY MAIN BALANCE AND WHEN I DISCONNECT INTERNET CONNECT {BY PROPER METHODS} THEY DO NOT REFUND ME 5 RS WHICH WAS DEDUCTED INITIALLY.

THAT MEANS APART FROM 30RP PER DAY IDEA IS CHARGING ME 5 RS FOR EACH SESSION/CONNECTION.

i.e 30 rp 5 rp[for every connection]

which is unfair because i already pay them 30 rs per day.

ALSO THE CONNECTION AUTOMATICALLY DROPS DOWN AND BALANCE GET DEDUCTED.

IN SIMPLE WORDS IT IS COSTING ME ALMOST 50-60 RS PER DAY

THAT IS ALMOST 20-25 RS MORE IS GETTING DEDUCTED.

HIDDEN COST OR UNFAIR MEANS OF MAKING MONEY IS IMPLEMENTED BY IDEA.

PLEASE HELP ME OUT SIR I M REALLY FEELING HELPLESS.

Company: Idea
Country: India
State: Maharashtra

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