Idea
GPRS and bad CSR Response

GPRS Seepd is Ok. very very very poor CSR system. they trained for say "call after 2 hrs. or call in morning or call in evening" etc.

My Mobile no is 8058948010, i am regular user since 3 months. last time i recharged for rs 45 (15 days GPRS). after 2.5 hr when i browse internet, idea eat my all balance. at zero balance internet access closed. when i call to CSR at 198, they asked me to call after 2 hrs. because they cannot see at this time why your balance slashed. it was 10 PM. when again call in next morning, they ask me to call after 1 hr, "server is not responding".

Next day i rechaged again rs 13 (3 days internet pack). again my internet started. i was happy. but Idea is big Greedy DOG. they stoped my internet after 3 days. again i called up to 198, she (CSR name geeta) asked me that " your internet access was for 3 day only, when you recharge for 15 day, next day why recharge for 3 days? your 15 days plan cancelled and 3 days activated. "oye teri ma ki", if any idea officer is read this article, please leave job from Idea. "Log apko Gaali de rahe hai" idea is DOG DOG

Company: Idea
Country: India
State: Rajasthan
City: Jaipur

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