Idea Cellular
Incorrect charging and unethical behavior of customer excecutives

For the past week i have been going through a lot of grief, all thanks to my idea network. They have been wrongly charging me for my local msgs. Inspite of having an sms pack I was charged isd for local msgs and not once not twice but 4 times!!! which i did bring to the notice of the idea executives, After a lot of perseverance they resolved the issue only once and for the other 3 times just ignored which has resulted in this action from my side. more so over they have also blocked my number from the helpline as non of the helplines answer my calls irrespective of the numerous times i've tried!!! they take prepaid costumers for granted as they feel that we can't really do anything to catch hold of them but thanks to the forum for coming into existence!!! its not the money i'm bothered about as its a mire Rs 20 but its the unjust done to me without any provocation from my side.i would reguest you to look into this matter and teach them a lesson.

Company: Idea Cellular
Country: India
State: Maharashtra
City: Mumbai City

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