Idea Cellular
Improper Customer Care

Sir,

I have Idea Net Setter Data Card and using it properly, Without any prior intimation or without generating the payment bill Idea has barred my sevices while i have done all the payments before the due date.

Regarding this case i called to Customer Care department and i was shocked to know that no body given me the status of my Idea Net Setter and everybody was confused to provide the complete solution.

They also given me the numbers on that they said we offer the solutions for postpaid connections only, again i was shocked as nobody picked the phone and it was a paid call with 50 paisa per three minutes.

Sir, you are requested to please look into this and take correct action as if they dont have any number for their clients then why they misguide the clients, in real they do not give the any number of conern person only IVR machine repeats the same word to dial the number 9 and nothing happens.

Regards,

Sandeep

Company: Idea Cellular
Country: India
State: Delhi
City: South Delhi

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