Reliance Netconnect Broadband
Reliance Netconnect Broadband data card

I had Purchased Reliance Netconnect Broadband data card and subscribed for their monthly post paid service from Pune. My billing cycle was 14 of a month to 13 of next month. On September 2nd I paid my previous bill (14 July to 13 August) at Reliance Web World at F.C. Road Pune and also placed a request to unsubscribe the service. I was asked to fill a form to unsubscribe the service and photocopy of Photo ID which I submitted.

Next month I received full cycle bill for period 14 August to 13 September. I made several calls to customer care and also visited Web World and informed them that I will pay the bill only after I receive corrected bill but did not receive any satisfactory answer other that “We have logged a complaint to billing department”. In October I received another bill for Period 14 September to 13 October for two months (balance from last month carried forward) and late payment charges. I met the Web World manager and again he promised me to look into it. But nothing happened.

On 17 November I received legal notice from Reliance Advocate for Non-payment of bills.

Please let me know what can be done in such situation.

Look forward to a favorable response from your end.

Company: Reliance Netconnect Broadband
Country: India
Site: www.rcom.co.in

  <     >