INDIA PLAZA
False charging of credit card

India Plaza has perfected a new scam for unfairly debiting customers' credit cards and augmenting their own working capital.

This is how the scam works:

- India Plaza advertises books at attractive prices prompting the customer to place an order.

- Immediately the order is placed India Plaza debits the customer's credit card

- The order is delayed inordinately and when the customer follows up he / she is informed by India Plaza that the book (s) are not available

- The refund takes place in installments which are difficult for the customer to confirm and reconcile over several different months bank statements.

- Even if the refunds come in, India Plaza has a held on to the customer's cash under false pretences for no outlay on their part except for a totally misleading advertisement (against which they cannot deliver) and some automatically generated letters of 'crocodile tear' apology.

On at leas three occasions in the last few months. While I am exploring what legal recourse I have in this situation, I thought I would warn other potential customers not to fall prey to this scam.

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Company: INDIA PLAZA
Country: India
State: Maharashtra
City: Mumbai City

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