India Plaza has perfected a new scam for unfairly debiting customers' credit cards and augmenting their own working capital.
This is how the scam works:
- India Plaza advertises books at attractive prices prompting the customer to place an order.
- Immediately the order is placed India Plaza debits the customer's credit card
- The order is delayed inordinately and when the customer follows up he / she is informed by India Plaza that the book (s) are not available
- The refund takes place in installments which are difficult for the customer to confirm and reconcile over several different months bank statements.
- Even if the refunds come in, India Plaza has a held on to the customer's cash under false pretences for no outlay on their part except for a totally misleading advertisement (against which they cannot deliver) and some automatically generated letters of 'crocodile tear' apology.
On at leas three occasions in the last few months. While I am exploring what legal recourse I have in this situation, I thought I would warn other potential customers not to fall prey to this scam.
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