India Today Book Club
Ecieved broken product

I had placed an order for Benetton Sunglasses. I recieved the product and made the payment. The membership number is ITBC09961722 and invoice number is 0RA090044811 dated 11th June. When i opened the packing a glass was broken. I called customer care and they told me to send it back and they would send a new piece. I send the sunglasses back within 3-4 days but still havent recieved the replaced sunglasses. On calling the customer care number, everytime they say that the details have been not been updated, we will update the details and you will get the replaced sunglasses within 20 days but nothing has been done about it.

Company: India Today Book Club
Country: India

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