India Today book club (Living Media India DELHI)
Order Cancellation and return the Amount to my Credit Card

Hi Sir/Madam my name is Devendra Adhikari, I received a call from India Today book club (Living Media India DELHI) on 30th of July from there executive who told me that I am one among three lucky winner who won gift amt Rs. 70000/- either in the form of hard case, gold jewellers or electronic goods, from India today book club and to receive this gift amount I need to go for 1 transaction from my credit card that is for handycam and immediately after the transaction I will know what the gift is stored for me. which I denied but he keep calling me and on 31st july I go for the transaction and the product for which I go for transaction was a samsung handy cam. The transaction amt was 15998.00 and shipping charge of 598.00 which is deducted from my credit card as shown below:

The Authorization code of my card transaction is T14973 and T15050

DATE

MERCHANT NAME CITY

FOREIGN CURRENCY AMOUNT

AMOUNT (Rs.)

31-07-10

Living Media In DELHI DEL

598.00

31-07-10

Living Media In DELHI DEL

15, 998.00

After the transaction was done from my credit card they told me I have won 50000 gold jewellery, a return ticket to any destination within India and a music system whose details according to them will be mailed to my Mail_ID and sms alert will also be send immediately, which I didn’t received till today, and on August 3rd I called to there (customer care no 01140502424) and request them to cancelled my order since I feel that they cheated me and don’t provide any details of the product samsung handy cam & gift items and there executive told me that to cancelled the order I need to mail to the mail Id ('orders@bagittoday.com'; 'membership@bagittoday.com')whom I mailed again and again but didn’t get any response.

I keep calling to their customer care no. every alternate days since 1st week of last month regarding cancellation of the order and to revert my amount into my credit card account but they never provide me with proper update nor revert the amt till date and I am suffering a lot as the credit card due date is over.

The names of the executives whom I mostly coordinated are

1. Devika

2. Arun

3. Neeraj

4. Heena

5. Balakrishna Ram

Who keep saying that my request is forwarded but no action is taken till date.

Sir, it’s my humble request to help me to revert the amt into my credit card account as I am suffering a lot.

Company: India Today book club (Living Media India DELHI)
Country: India
State: Delhi

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