MTNL Broadband
Illing & service

I am user of mtnl broad band, my telephone no is 011-29968366, I have problem with broad band since month of march-April Some time working some time not. Even that I receive my bill after pay date It is line men fault not mine so why i pay surcharge (extra charge) for late payment, If line men not doing his job honestly. I was complaint about it in mtnl office and call centre (198 and 1504) but problem is not solved on that time. After complaint I didn’t get any solution from mtnl but continually I was getting bills of approx Rs 750 per month till june. I stopped to pay bills now status is DNP (do not paid), my telephone is out of order because the payment is due.

tel.no. 29968366

When I asked to call centre to applying for disconnect, they told me that I have to pay pending bills first but why should I pay bills if broadband was not working during that period.

I am very frustrated with very very poor service of mtnl. I m not get satisfied with MTNL.

Please help me to wave off these bills.

Details are as follows:

CA No. : 2083284497

TELEPHONE NO. : 011-29968366

CATEGORY: NON-OYT GENERAL

NAME: ANIL KUMAR

ADDRESS: B-266, TIGRI EXTENSION

NEW DELHI 110062

CLASS: INDIVIDUAL

Company: MTNL Broadband
Country: India
State: Delhi
City: South Delhi

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