I am user of mtnl broad band, my telephone no is 011-29968366, I have problem with broad band since month of march-April Some time working some time not. Even that I receive my bill after pay date It is line men fault not mine so why i pay surcharge (extra charge) for late payment, If line men not doing his job honestly. I was complaint about it in mtnl office and call centre (198 and 1504) but problem is not solved on that time. After complaint I didn’t get any solution from mtnl but continually I was getting bills of approx Rs 750 per month till june. I stopped to pay bills now status is DNP (do not paid), my telephone is out of order because the payment is due.
tel.no. 29968366
When I asked to call centre to applying for disconnect, they told me that I have to pay pending bills first but why should I pay bills if broadband was not working during that period.
I am very frustrated with very very poor service of mtnl. I m not get satisfied with MTNL.
Please help me to wave off these bills.
Details are as follows:
CA No. : 2083284497
TELEPHONE NO. : 011-29968366
CATEGORY: NON-OYT GENERAL
NAME: ANIL KUMAR
ADDRESS: B-266, TIGRI EXTENSION
NEW DELHI 110062
CLASS: INDIVIDUAL
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