MTNL
Wrong Billing and Faulty instrument

Hello Sir,

I am writing this mail in complete anguish and disgust. There is no care for the customer at MTNL.

There has been no reply to my queries from MTNL sent to you below and on top of that i saw today online that my bill has come close to 2500 Rupees.

I changed the plan to Unlimited from 31st of Oct and the work order was also released to that effect and i personally went to the Rajouri Garden office for that and they said that my plan is changed to the unlimited plan with 512 KBPS speed with 999 Rupees rental and now i see bill of 2500 rupees.

Pls reply immediately or pls disconnect my services with immediate effect as i wont be able to pay such exhorbitant amount everytime.

MTNL Delhi

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Tel. No

25218314

Plan

TriB_Combo_Unlimited-512Kbps_new

Start Date

(mm-dd-yyyy)

1-nov

Type of Plan

Unlimited

End Date Date

(mm-dd-yyyy)

30-nov

DETAIL BROADBAND BILLING

Min. Charges (Rs.)

800.67

CPE Rental (Rs.)

75.00

Total Usage (MB)

10052.18

Free Limit (MB)

99999999.00

Amount above free limit (MB)

0.00

Rate /(MB)

0

Extra Usage charge (Rs.)

1618.59

Other charge (Rs.)

0

Total charge (Rs.)

2494.26

Note:

1.For Hour based plans use Hrs. instead of MB.

2.One time charges (One Time Registration Charge Rs. 500/-, DSL Installation & Testing Charges Rs. 300/- and Initial Deposit for DSL CPE one time Rs. 500/-.) not included in the above mentioned bill details.

3.Annual DSL Subscription is charged in the first bill (Fo r Annual plans only).

Click Here To go Back

BRgds,

Vikram Pandit

Sandvik Asia Ltd.

Materials Technology

Mobile: 91 935091 2906

Fax: 91 20 27104102

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Hello Sir,

I got the following data from the internet. If my plan is unlimited why there is a limit to the data download pakage as shown below???

I haven't rcd any replies on my below queries also.

Company: MTNL
Country: India

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