MTNL
ADSL not working

Tel : 022 2897375

CAN: 2090328940

Dear sir,

My broadband is not working properly since last 2-3 yrs. I keep visiting MTNL Dahisar telephone exchange and it works for some days, then again the same problem starts.

The ADSL light normally is absent. Can i have a permanent solution to the problem,

Nowadays i have started recording my complaints, but for last 2 years i just used to complaint and there used to be no action.

30-12 - 7291

02-01 - 4391

05-01 - 638

30-01 - 9029

06-02 - 9754

19-02 - 2375

27-02 - 9462

20-03 – 797

Above are the dates and complaint numbers, i don’t know who closes the complaints, but 2 days later when i still have a problem, i have to re register the complaint.

The ADSL light not present is persistent since last 3 yrs. The problem is on and off. Sometimes there is an issue, sometimes it starts working. However the service is not reliable at all. I can never be sure if the service will work when i reach home. For last 3 yrs, i have paid close to 25000 Rs as my bill payments, for a service which is not working.

Visits to MTNL Dahisar telephone exchange are useless. Either the person to be contacted is on outduty call, if at all i am able to meet him, he says he will take care of it and send some line men. But the SERVICE of BROADBAND just remains AS it IS.

PRADEEP HADA

B402 Timber green Park,

Nr. Toll Naka, Dahisar East

Mumbai - 400068

9819444927

pradeep.hada@sidel.com

Company: MTNL
Country: India

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