MTS Broadband
Inactivity of the card and no one is responding

Hello,

This is with regards my mts account number - 235000521223 with mobile number - 9146343530.

The device is deactived since feb due to non-payment of the billed amount. I want to bring to your notice that I received my february and march bill only in the month of may (on 5th may to be precise). Since deactivation I am trying to constantly get in touch with someone at the mts customer care, but the only resolution I get is that the team will forward me all the monthly bills asap. Also per the march bill, I am charged rs. 898 for a mblaze 898 plan activated by me (this was never done). When asked for a clarification on this the call center confirms that they will get back as soon as possible. My only request to them is to forward me my monthly bills which will help me to pay them. Also this inactivity has caused tremendous waste of my time and money given that I have not been able to use the service since the time I bought the connection.

Hope that this complaint helps me get a quick resolution.

Thanks

Sujit Jadhav

Company: MTS Broadband
Country: India
State: Madhya Pradesh

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