MTS
MTS Bill Fraud

I am a M blaze customer using thew number :9150955643

I recharged my account with 3 GB, on 21st June 8.54 AM

Suddenly when i was browsing, i got the connection disconnected, when i verified i see 0 MB available for browsing

I suspect something wrong the bill processing or rating caluclation for the usage, as in the 9 days, i was in a remote town for 5 days where i cant even connect with 25kbps and rest of the days, my usage was less than 1 gb. Please verify this and do the needful

FYI: Even i log i see many short term connectivities (like 2 seconds) used 100 MB or more sometimes, which is logically not possible, I have taken those screen shots and saved in word document for reference

After complaint to customer care Nodel officer, appelate authority, and followup with 10 mails, no valid response and they literally cheat to grab the money

What can be done for this?

Please advise

Company: MTS
Country: India
State: Tamil Nadu
City: Coimbatore

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