MTS
FALSE INFO No Proper Speed
- 12-21-2010
- 127
As per pramotion of MTS Data Card they have coverege at Ulhasnagr but the is no proper speed only 300kbps where they promoted up to 3mbps.
I take this data card on 23rd of Nov and i come to know that speed is so poor and then i made a complaint for this on 29th Nov but no proper revert and they close my complint without my concent and the i re open same complint on 10 Dec but still no revert and then agin i made a complaint on 13th Dec then one techinitian come to my place (Ulhasnagr) and check the that realy the speed problem is there on next day i got a call from MTS Mr Nishant inform me that ulhasnagr is the low coverege area we dont have proper notwork over there and very soon (apx 6 month) we are going to update our network setup.
and they i mark this comlpaint on mail to MTS on Customercare.mum@mtsindia.in
and i got reply saying we are very soon going to update network setup
that is means they proveid wrong information to customers
pls help to geeting proper speed or reversal of my payment which i paid for DATA card i dont want to take MTS Service any more.
Company: MTS
Country: India
State: Maharashtra
City: Mumbai Suburban