Mts India
MTS postpaid Bill

Dear sir,

i am an existing customer of mts datacard service having mts number 8459907423. earlier i was using MTS prepaid service. on 7th of may i recharged my MTS account by 999 rupees plan (unlimited valid for 1 month). on 9th of may i received calls from mts executives regarding change of my existing prepaid service to postpaid service. they told me that this 999 rupees amount would be adjusted in the postpaid billing amount in the following month. eventually i got my prepaid plan changed to postpaid plan on 14th of may. now i ve received the bill of no. 071200074132 dated 1st june without any adjustment. rather according to bill i ve to pay 393 rupees. on 8th of june i ve registered a complain by calling customer complain number:-C12-47715613. Today when i contacted the customer care he apolized me for the wrong information they had given. they denied to adjust the standing amount of 999 rupees. my bill payment date is 22nd june.

Regards

CHINMOY KRUSHNA MOHAPATRA

Asst. Mgr.

Hero Moto Corp Ltd.

Company: Mts India
Country: India
State: Haryana
City: Gurgaon

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