Naaptol.com /Spy Pen 16GB
Wrong delivery of product and not making the refund of my payment, whereas i have returned the wrong product
- 06-17-2011
- 33
I have ordered "Spy Pen 16GB" whose cost was "Rs1749" on 23rd march to the online company "Naaptol.com" have supplied the wrong product instead of the desired product.after that also we have bear all the problem and returned the wrong product with mine cost.
After this problem till date date they have not supplied the required product nor they they have refunded the amount. In these process i have made several call to their customer care and made more expenses. After these problem they only say that "we will give you the money in 6 to 10 working days". This statement has bored me and still i am able to get the required amount.
I am sending the detail of the mail which i got after making the booking of the product.
Please guide me and help me to procure my lost amount and the peace.
Bikram Kumar
9604384841
bikramkumar8@gmail.com
fromsupport@naaptol.com
tobikramkumar8@gmail.com
dateWed, Mar 23 at 12:01 PM
subjectORDER SHIPMENT MAIL
hide details Mar 23
ORDER SHIPMENT MAIL
Dear bikram kumar,
This is to inform you that we have shipped the following order numbers:
Order Details
Order NumberProductsAmount
1525904 Spy Pen 16GB1749.00
Billing Address S/O SH NARESH KUMAR UPADHYAY, MUHALLA NAME PANJEEAR .
POST OFFICE: NAWADHA
NAWADA BIHAR 805110
Please quote the order number in all your correspondence.
Thanking you for shopping at Naaptol.com
If you have any ideas, suggestions or any grievances, feel free to send your feedback at (email id of customer care to be given).
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Company: Naaptol.com /Spy Pen 16GB
Country: India
State: Bihar
City: Nawada