PayTM. (website: to recharge phone)
Not refunding the money

I have tried to make a transaction on paytm.com they are into online shopping, which provides a platform to recharge mobile phone online. I have made an attempt to recharge my phone using my credit card, but my transaction got failed and my card was charged with Rs. 500. I have sent several email to paytm.com at care@paytm.com, but I am yet to receive any revert from them. They have not mention any number on which customer can reach them in case of queries. I feel hopeless and cluesless about whom should I approach for my refund of Rs. 500. I am writtting to you with a big hope that you might help me raising my issue to the concerned person at paytm.com and help me get my refund. Following is the transaction number for reference.

Transaction Number:

5410065730

I am reachable at shiven.anand@gmail.com and my phone number is 9818846837.

Shiven Anand

Company: PayTM. (website: to recharge phone)
Country: India
State: Delhi
City: West Delhi

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