Indiatimes Shopping
WRONG PRODUCT DELIVERED

I Have ordered xbox 360 with kinect bundle with mrp 26990 on 9th november and i was given order no. 3001652334 but on 14 nov i got different product with mrp 15990. i made complaint immediately within 15 mins both telephonically and throug email and i was given order no. 509746. i was assured that product will get reverse picked up within 24 to 48 hrs (i have telephonic communication recorded) then new product within next 5 to 7 working days maximun. then after repeated emails (more than 20) and calling customer care of indiatimes shooping more than 12 times (all records available) they have not replaced or arranged for reverse pick up. i even cancelled my order and asked them for refund (as i purchased new product from different store) but still after one month the response from customer support of indiatimes shopping is deaf. they have cheated me and made a serious damage to the trust of online shopping. i have all the records with fake assurance.

when they delivered the product within 5 days of order still they are struggling to arrange reverse pickup after one month of wrong delivery. and my money is still struck after more than one months.

Company: Indiatimes Shopping
Country: India
State: Uttar Pradesh
City: Ghaziabad

  <     >