www.100bestbuy.com
Not Delivering my Product

ohitkatoch
01-05-2013
285

Hello,

I made an order on 17/11 but didn't received the product yet after more then 1.5 months..

Product is: Omron HEM 7203 Upper Arm Bp Monitor

I made a call on their customer support number and they told me that product is not available.. and advice me to select some other product..

I told them that i already search your whole site and i din't need any other product..And kindly refund my amount..

They give me an other e-mail ID (loveleena@suksh.com) and told me to send my concern to this person as he/she is dealing in refund's only..

I send the mail almost 3 times to this e-mail ID but didn't get any response.. I again interact with them through e-mail as you feel very lucky if anybody make response on phone.. they answer 1 out of 10 calls and other nine you have to disconnect after a long wait..

So, I again interact with them through e-mails and they told me that they will refund the amount in 3-5 working days.. But when i again contact them after 5 working days.. They stop replying my e-mails.. I made a call today and they disconnect the phone.. when i talk to them about this whole process..

I have all e-mails record they send to me.. IS there is something which can help me out..

AFTER THIS INCIDENT I DO NOT PREFER ANYBODY TO GO FOR ONLINE SHOPPING...

I M SO MUCH HARASSED BY 100BESTBUY.COM AND SUKSH.COM

SO, IS there something which is going to help me out.. OR anybody suggest me how can i use the consumer court..

My reference number: 12380930

my mob. number: 9988888342