Airtel Broaband Services
Cheating and Fraud

I am in Lucknow and had a very bad experience with Airtel Broadband Services. Airtel lacks in commitment and cheated on me. My receipt CEF number is 177289.

I was told by Agent (Fassal, contact number 9794999793) that connection will be given to me by 17th afternoon, however he was not able to fulfill his commitment, then he promised me that it will be done by evening but he could not make it possible. At last the Agent promised me that it will be done by next day and he failed again saying that Engineers are busy. At last I had no other option but to ask him to cancel my connection and ask him to give my advance back and go for Sikanet. The guy told me that he will come to me and return back my money within 2 hours however again could not make it, I kept calling him and he kept delaying, it has been four days now and the Airtel executive has not turned up. Today when I called him again he was least bothered and said he is enjoying Holi at his hometown. Airtel service is the worst service/commitment, I have ever seen. Employees are busy with their personal life and are least bothered about the customers from which they take money. I would not recommend it to anyone.

At last I think I have lost my 500 rupees... :(

Abhishek

9989650140

Company: Airtel Broaband Services
Country: India
State: Uttar Pradesh
City: Lucknow

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