Airtel Broadband
Faulty billing, wrong guidance and irresponsible behaviou

I have a airtel broadband connection No.43512657 - I found huge variations &y discrepencies in my billing for the months of june/ july. I contacted so many people at Airtel, at all levels to rectify the same, but in vain. The collecting staff also misguided me stating that it will be adjusted in the next bill, quoting some technical reasons for not being able to adjust the bill and made me make the payment with some minor concession. This process itself took my life out by way of innumerable phone calls at various levels and the irresponsible behaviour of airtel staff forced me to decide to disconnect my broad band connection itself and I also informed the same to them. All this happened in the month of July/August and till date no body has disconnected my broadband, but disabled access and simply forwarding monthly bills to me. I am totally agaonised with this and need some help to deal with this issue. I have subsequently also contacted people over phone but all in vain.

Company: Airtel Broadband
Country: India

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