Airtel Broadband
Shifting Not done

Hi,

This is with regards to the Broadband service I had with Airtel. It was all

well till April. In the first week of may i tried calling Airtel advising

to shift my land line and my broadband service to a new address where we will

be moving. I was told that call a day before and we will take your request.

1st may, i called to state that we will move out on monday so please take up

my shift request. after speaking with 3 agents finally i was cut off. I called

again on 5th and 9th and i was told that the request is taken up and it will

proceed. i need to make the payment.

I told that the due date is not over hence i will make the payment As soon the

service changes as i always use internet payment mode.

No action was taken and i gave up than in the month of June reminder calls

started flowing and to every agent i spoke i repeated the story to everyone,

most of them droped the call in between and some listened but did nothing.

Finally i decided to disconnect the service and i was convinced to get a plan

of 499 rental. I agreed that it should start from the new address.

But till date nothing is done and all i am getting is reminder calls to make

the payment now its almost more than 2 months airtel needs for providing

nothing.

So finally i am asking is there any complaints department in airtel to look

after this issue. regarding the payment i agreed to make one month payment even

though i was having no service but not ready to pay the rest and late fine as

it was not my fault.

Hope to get positive response from your side.

Pawan Kumar

contact:-9901959809

landline number : 08042139043_kk

Company: Airtel Broadband
Country: India
State: Karnataka
City: Bangalore

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