Airtel Broadband
Endless delay in transfer of internet connection

I had submitted a request to airtel broadband helpline regarding a transfer in internet connection on 25th April. They had promised the transfer will be done in 3 days.

I have been calling them 10 times a day ever since and everyday they promise me it'll be done by the end of the day. Nothing has been done in this regard till date. No one has got back to me. Its been over 5 days now, their employees such as Yusuf mohammed keep lying, their superiors such as Rajesh Vishwakarma give assurance but don't do anytihng to resolve the case. There is no follow back call also. They just keep giving me new complaint numbers w.o resolving the old numbers. Original ref no is 427361. After that complaint numbers 45760982, 45787130 were issued. The latest reference number is 45824462 as on today ie 30.04.2011 but I am not so hopeful.

I have a feeling that they only are interested in installing new connections rather than relocating the connections. Now I'm stuck to this company.

Company: Airtel Broadband
Country: India
State: Delhi
City: South Delhi

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