Airtel Broadband
Delay in connection

I applied for new connection on 19th July and receipt number is 14421. I were promised that it will be installed within 3 working days.

First the guys did survey on wrong property and even installed wires there despite me calling them and informing about the correct property. Anyways they eventually came and installed the wire but now the connection can't be initiated as there is so called "SERVER" problem in whole of North India and 20, 000 new connections are delayed as per the relationship manager of local Airtel showroom.

I'm not a fool to understand that big companies have reducdant servers or raid/mirrors drives and emergency systems to cope with disasters but nodding the head and saying that server problem is the cause for delay in connection and that too with attitude is worthless the wait I'm doing now.

If some Airtel person is in this forum and would like to asnwer my question please feel free to do so. I'm from Karnal which is in Haryana and the S.No. of receipt is provided at the begining.

If nothing happens till Monday morning I would like get my money back and will move to another broadband provider, preferably BSNL.

Company: Airtel Broadband
Country: India
State: Haryana
City: Karnal

  <     >