Airtel Telemedia
Forced Migration of Plan

Hi,

Mail received below was a confirmation that there was no plan migration[Forced] on my airtel connection.

But contrary I am getting billed from last 2 months for new forced plan of Rs499.

I made several service requests with current request no.13376268, but no relief or correction made to my bill (s) and plan.

I repeat to tell have not made any request for change or up-gradation in my current plan of Rs449.

Therefore, I am not liable to pay any extra cost or incovinence caused by you to me.

I request to disconnect the connection if company have no solution or intention to correct my bill (s) and plan.

Regards

Saurabh Aggarwal

Airtel Connection : 011-46008553

On Sat, Dec 10 at 11:19 AM, wrote:

Dear Customer,

Ref: Email dated 10-12, regarding change in plan of airtel number 01146008553.

Thank you for writing to airtel and the opportunity to assist you.

We would like to inform that as per our records, you are in Special Retention Rs 449/- and we are unable to found any request for plan migration under your account.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.

Please do write in for any further assistance.

warm regards,

Haritha M

customer care executive

bharti airtel limited

Company: Airtel Telemedia
Country: India
State: Delhi

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