Airtel Telemedia Ltd
Worst broadband company

I have been trying to follow up my case with Airtel for last 3 months through phone, email and facebook page but no response.

Here is the summary of my case:

On Dec 8th I took Airtel broadband connection with A/C no:

7005406260 and tel no:080 40925536.

After 3 days of working, the connection stopped working and even after

several requests, the connection did not work till Dec 27th.

On Dec 27th I was told that there is some technical migration

happening and I would be given a new account number and old account will

be disconnected (Req no: 9412180).

So I was given new a/c no: 7005410475 with tel no: 080 40924673. I used

that connection till February 15th, after which it again went down.

After waiting for 4-5 days, I was so frustrated that I called to

disconnect my new a/c no and thats when I realized that my old account

was also still active. I requested to disconnect all connections in my

name (Req no: 11916940) and I took the broadband from some other place.

I have paid the bill for my new connection for Jan and Feb but I

have been constantly harassed about not paying bill for my account

(which should have been disconnected in December itself). I am also

being harassed for the bill payment for March and April for the new

account, which I disconnected in Feb.

ITS TECHNICALLY IMPOSSIBLE TO GIVE 2 BROADBAND CONNECTIONS THROUGH SAME LINE BUT AIRTEL DOES NOT EVEN CARE ABOUT IMPOSSIBLE OR NOT, ALL THEY KNOW IS TO HARASS PEOPLE.

If this harassment continues, I would not have any other option but to

take this up in consumer court and claim for the harassment I have been

going through for last few months.

Company: Airtel Telemedia Ltd
Country: India
State: Karnataka
City: Bangalore

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