AVA merchandising
Fake commitment and order didn't received but charged for the same

I've ordered a Sony Digital camera through AVA merchandising on 25-Jan'08, at the time of placing the order their executive confirmed me the the delivery within 14 working days and I'm calling these people from 16th day of placing the order but they are making fool of me by saying taht you'll get the order within next week and now its more than 45 days but I didn't receive my placed Order, now when I receive my credit card statement they'cve already charged me 1st installment of that product which is 1665/-. I spoke to so many executive in AVA customer care but everyone is giving a same kind of response even some time says that you can replace your order with some other product but your Sony camera is not in stock. They not even bothered to give a call back to the customer and give the delayed status. I spoke to their customer care with Anita, Harmeet, Gaurav Jain, Faisal Qureshi, Ritu Sharma etc... but no one is ready to solve my problem and not even tready to transfer my call to the seniors and at last I'm sending you this mail if you can do anything for me I'll be very thankful to you... Giving you the details of my order below:

My Name: Sunil Kumar

Conatct : 9811967769 and Official mail is sunil.kumar@aegisbpo.net

Order no is 040030280

Product: Sony Digital Camera, Model: DSC W35

Product code:820

Placed order on: 25-Jan-08

Installmant chrged 1665/-

My contact details are 9811967769 and Official mailing Address is sunil.kumar@aegisbpo.net and rulez_mylife@yahoo.co.in

Company: AVA merchandising
Country: India

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