Aviva Life Insurnace co. india ltd / Life Long
One of deposited premium is forfited

Dear Sir,

I have taken a policy from AVIVA in June. My Policy No. is LLG1179591. I am paying my premiums on quarterly frequency and Rs 2500 is my quarterly premium (10, 000/- Annual). In April I have deposited Rs. 5000/- by cash as my renewal premium against my renewal due in 23 March and 23 June. In January I have paid my last premium against 23 Dec. According to me my next premium is 23 March. But when i was going to deposit my next premium in April first week I come to know that one of my deposited premium in April is reversed and I have to pay Rs 5000 to make my policy inforced as it is in paid up mode due to non payment of my 23 Dec's premium. I submited an application on 9th April to the Company regarding this I also submitted all the photocopies of RPR's that I have. The company's Operation Executive told me that the company's RPR is not the proof of the premium deposit. I depositd my renewals thaough CASH only and the receipt is the only proof that I have against my premiums deposit. Yesterday I received a letter from the company's complaints department that it was a technical error that why my policy was in inforced and I have to pay the primiums that are due from 23 Dec. The total premium deposit by me till date is 27500/= according the company this amount is 25000/=. The paid value of my policy is around 5000/=. Please do the needful to make my policy inforce and if it is not possible than try to provide me all the paid premiums as I am not be able to continue my policy like this.

Manpreet Singh

22/3 Malviya Nagar, Aishbagh

Lucknow-226004

Ph 9335758361

Company: Aviva Life Insurnace co. india ltd / Life Long
Country: India

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