Axis Bank
Money not refunded

Hello,

This is almost 30 days now and I tried to take help from Axis bank and same time SBI bank but could not get any response.

Almost 30 days back I withdraw 3000/- rs. from SBI ATM, I swiped my ATM card and put my password and everything it made a transition but I did not receive any amount or receipt for that and when I made a balance inquiry 3000/- rs was already cut down on same moment. At the same time I called SBI bank and they people said its not their issue we need to contact Axis bank for that, then I contacted with AXIS Bank Customer care and I got a response that this is not their issue also. After 2 days I called Axis bank once again and this time they logged my request (req. no. 9047466, executive name is Megha) and assured me that I will get my money back within 12 to 15 days, but finally I did not. Then I called once again after 15 days and this time they did not give me any proper response and suggested me to contact with the branch I opened my account.

And now i have shooted three mails to the person who is concern for my account, but no response.

I need your urgent attention on this.

Company: Axis Bank
Country: India

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