Axis Bank
Unknow deduction in my account

Hi Sir

As per telephonic conversation with you today, Please find my written complain against Axis Bank for deducting a Charged of Rs. 750/- without my information.

I had a salary Account # 022010100687133 with Axis Bank. I left the Accenture on 28th February since then No transaction has been done in my account till 14th June. I have not received any call for maintaining a balance between these periods.

On 13th June, I have spoken with Customer Care executive at 01123736555 around 11.30 Am to 2.30 Pm with two different persons. I told that persons that I have a Salary Account with Axis bank and I want to Open a Saving Account. Could you please tell me the procedure?

The Person Response:

Sir you can continue this account as Salary account as from last three month there is no transaction in your salary account. As per rule of Axis Bank if There is no transaction in Salary account for Last three months, the account get transferred to Saving account.

I asked is there any charges for not maintain any balance or transaction in my account for last three months.

I got replied that No sir there is no charges as this was a salary account and your account got transferred to salary account from June onwards. Further your quarter has been ended on 14th June. We do not adjust previous charges in Current quarter. I get this confirmed by that persons 5 times. You can check my recoded call on that day. I have mentioned the time as well. My number is 987 310 7822.

After this confirmation a deposited a cheque with get cleared in my account around 18th June.

Then after a months a got to know that a charges of Rs. 750/- has been deducted from my account not maintaining a balances in previous quarter (which was a salary account.)

i have contacted to AXIS Bank to get this transaction reverse. I have not recceived any respone from last 2 months.

Looking for your favorable response.

Regards,

Ajay Tiwari

91 987 310 7822

91 987 398 5722

ajay250206@yahoo.co.in

ajayk.tiwari@hotmail.com

tiwari.ajayk@gmail.com

Company: Axis Bank
Country: India

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