Bajaj Discover 135cc DTSI
Complain against service centre Bajaj Auto

I have bought one BAJA Discover 135cc on 10th October in the name

of my father Mr. Gurupada Hazra. On 29th of September we have

found, it was not starting. The kick was locked and the self starter

was not working. We took it to the nearest service center. Now they

are saying that some valve in the head has been broken and it is due

to petrol problem. They are charging Rs 4500/- to fix it. They are

behaving like a goon and arguing that as it is due to petrol problem,

so they won’t provide the warranty for it (though it is under warranty

period). We have requested them for a written document mentioning that

they won’t give the warranty. If we have that document we can verify

that from the Company. But they are denying giving any such written

document. They are saying that they are not authorized to give such

document. They told my father to contact Bajaj Auto Ltd. Now it is not

possible for us to contact Mr. Rahul Bajaj or his company. I think

they are lying of the reason of the malfunction.

My question is whether they are liable to fix this problem free of

cost or not? If not, then on which case I should have got the

warranty?

Please advise me what do I do now? Whom should I complain against it?

Please find below is the name of the dealer cum service centre and my

vehicle details:

Dealer Name: BANERJEE AUTO CORPORATION

(Registration No# 10484)

Address SURI ROAD, RABINDRA PALLY,

Pin- 731101

Phone Nos (03462) 251065

E-Mail d10484@baldealer.com

Sold On 10th Oct.

Hope to hear from you soon.

Company: Bajaj Discover 135cc DTSI
Country: India

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