Bajaj pulsar 150
Service

"MGB Kukatpally" has the worst "Afeter Sale Service" they have behaved Rudly and spoil my PULSAR the LH Light switch was found loose within warranty and they told me they have no stock I went there thrice for the same and they kept postponing the same saying no stock today they tell it is not covered under warranty and when I asked for it in writing they have written damaged so not replaced they also broke the rear danger light reflector which i was told- also was not in stock. When ever I gave my bike for service all they did was wash the same and return it none of the complaints were attended like loose parts and the like. My bike is now out of warranty and they are suggesting to go for insurance claim... my question is why repair the switch with cardboard packing in the first place is this bajaj tech. The service guy says the Manager knows nothing and refused to replace the switch even after the Manager asked him to, his contention was that only the tail light was endorsed on the old bill when all the staff know fully well I have been repeatedly going for the same part, now he says I will not replace, If the part was not to be replaced he should have told me in the first place and charged for it why should he say it is not in stock. And every time there is a different person and I have to explain the whole thing to him why is your service ethics so eroded... I have used the Bajaj 4S and so I know the switch assembly is costly and I assure you sir I have not broken nor damaged it so why should The service person deny the replacement after waiting for the warranty to be over...

Company: Bajaj pulsar 150
Country: India

  <     >