Bajaj pulser 150
Negligence of Service Station

Hi,

I am the user of Bajaj pulser 150 Dtsi bike since 2007 and I was riding fine.

This complaint is regarding the negligence of the services done by Dewan Auto Service Station at Shambhu Dayal Bagh Opp. Flatted Factories, Near Annapuma Furniture, Okhla, New Delhi.

I have taken a yearly subscription of servicing for my bike. From that day I am finding problems that

1 after first service, since my bike has run around 15000 km i called for service kit change to improve the performance as well as health of the bike. It cost me around 2000 Rs and the average of bike dropped by 15 km per ltr.

2 after second service the average was improved but there was a leakage around the head vaulve which i came to know after driving 1500 km. when I asked they said they will put some adhesive and it will be ok in next service.

3 Now I have gone for 3rd service and they are saying that it needs to be change and it will cost around 25-30 Rs and 200 Rs labour Tax.

I just wanted to know who will bear the cost because of their service engineer negligence. One more issue is that they said that we have to buy the oil from their company which cost around 190 Rs in Market and they charge 240 Tax. If we say that we will bring the oil they said that they will not accept the bike for services.

Please suggest what to do.

Thanks Jitendra Gupta

9910373716.

Company: Bajaj pulser 150
Country: India

  <     >