Bajaj Service Center
Stole parts from my bike

Mallik Wassim
12-25-2007
83

This is what i tried to send to the area managers (service centers) and i got a failure notice, mail not sent and ID inactive.

Respected Sir/Madam,

I wish this mail could have been an appreciation

mail but unfortunately its a complaint regarding a

brand new bike with which im totally unsatisfied and

pissed. Sir/Madam, Please excuse my language im not

at all in a good mood due to the bikes problem. I

Totally regret for buying a Bajaj Pulsar instead of a

Hero Honda Karizma. I bought it since all my friends

have it and the main reason for the purchase is that I

want to form a bikers club in which I had planned to

have long trips and documentaries posted on the

internet about the experience we had during out travel

in our bikes Since Bajaj engines are very consistant

and efficient, which looks like a bad idea for me now.

&&&-The problem is that the bikes Powerful

Engine makes pethetic noise from the day i purchased

it from the showroom... when i asked Popular Bajaj (

Bangalore) regarding this Engine noise, they said it

is normal in 180cc but my friends circle has all

180cc's only, i have not heard this sound in any of

those bikes and I left the bike in the service center

after completing 300kms apprx which is not the actual

reading for a first service because i was not able to

tolerate the noise from the engine and excessive heat

from the engine with burnt smell.

&&& Now another problem is that (Sorry to say,

I do not want to hurt anyones ego but is the fact

)Popular bajaj has the highest number of people from

kerala, now the service engineers were not able to

communicate with me in proper english nor hindi which

is very sad and pethetic. I told them that the engine

is rough and is making heavy noise, for that they have

done 1st service changed the oil washed the bike and

gave it to me and i still heard the noise. I just took

my bike from there thinking its a waste, wasting time

with those so called service engineers.

&&& I rode the bike to my native in the speed of

40kms per hour to set the engine with atleast one stop

every 20kms. In Erode, Tamil Nadu i wanted to check

the bike for this noise, they said it is CLUTCH

LOADING NOISE and they rectified it, the bike was

little smooth after the SIXER LOADING ADJUSTMENT. But

the screeching noise was not controlled.

&&& I came back to bangalore with the same

speed, I was satisfied with the mileage but the same

trouble started with more noises...

I consulted my private mechanic who is a professional

dirt track racer and an expert about this... he

checked and told me that he has not heard so many

noises at one time in any of the pulsar's (which is a

record breaking feedback and a positive feedback too,

but not for my bike)... He claimed that the sounds

are not from the Bore (Combustion chamber) but from

the CLUTCH assembly which makes the bike rough, the

TAPPET NOICE, ENGINE CHAIN, CAMS... AND HE SAID THAT

CLEARANCE SOUND IS ALSO HEARD.

&&&&&&&--Sir/Madam, you are the only

point of contact who can help me with this issue. If

you dont have a suggestion for this then i dont know

what to do to my bike. I dont want to talk bad about

Bajaj bikes but after this will have to. Please help

me with this problem.

&&&&& I have a lot of expectations from this

mail sent to you asking for help. My bike is under

perfect warranty, plz get back to me with any

qualified and experienced service engineer who can

understand the engines heart beat as i do.

&&&&&After i get a response from someone

willing to solve the problem i will show this email

print to the service center's manager incharge.

&&&Since the bike is under warranty plz change

any worn out part and set my bike right...

Awaiting for your favourable response.

Thank You,

Faithfully,

Mallik Wassim

(Unsatisfied Customer)

KA 51 Q 4989