Bajaj Service Center / Pulsar DTS-i
Complain about ur service

Dear sir/Madam

I am D.Edwin Vasantha Kumar. i have purchased a Pulser DTS-i Bike at Avadi on 03/04.

The bike is very smooth and fine. But while thinking about service its very worst, This is

my experice got from ur service center (Ambattur).

On 13/12 that was my 4th free service (2070 KM)

At morning 10.00 Am, i left my bike (TN 20 AJ 6892, Eng No: D49-BPM-52501) for Service

(Ambattur) with the Problem

1. Milage problem

2. Oil Change

3. Bike getting stoped while going slow.

4. New Ladies hand bar

on that eveining i have received the bike, payed the service charge Rs 210.

I did not take my bike for that week. Inbetwwen a call came from ur service center, i told to them

it "OK" about ur service.

On the next Saturday (20/12). at morning i have put the petrol for Rs 300. i have taken the

bike to my office (velacherry), while returing to home, Inbetween its gone to reserve i dont known

what happen to my bike, So that their itself i have put petrol for Rs 200. And than return to home.

On that night, i did not off the Petrol tank.

At the sunday morning, petrol tank became empty all the petrol as been fell down.(Petrol came out

from the Carburettor)

I have checked my bike with my local mechanic.

While checking the machanic told that may be Carburettor Scru have dest so that we can clean.

so cleaned that scru and We have checked with some petrol, then also the petrol is

coming out.the Machanic told that we want to check inside the Carburettor, And they open

the Carburettor and adjust the setting of the Plastic brum. And now i fine.

while checking this we have identified that the another Carburettor scru is missing. Because of

this only bike engine will get stoped, while going slow

Now i feell, wheather U might not change the Oil too. U can help me how i can check the Oil

is New or not.

So i am very prood of ur service, Because of Ur Free Service i had loss Rs 810 (including ur service

Charge).

If u cont able to give a good service means ur company name only going to spoil. Now i am felling

why i have taken the BAJAJ Bikes.

Now if any one asking me about the Pulser Bike, "what i want to say" or "What i ll say"

I think that u will reply for this mail. And give me a answer wheather i want to give other service

to ur service center or else other. This is not a complaine, i am asking for my conclusion

Thanking you

Your Customer

D.Edwin Vasantha Kumar

(09841209631)

Note: Now also i have mention as "Your Customer" because of PULSAR.

Company: Bajaj Service Center / Pulsar DTS-i
Country: India

  <     >