Bank Of India
Cheque returned inspite of credit balance

BOX - PACK,

1294, Sadashiv Peth,

Opp. Chimanya Ganapati,

Pune – 411 030.

Ph. – [20] 24478127

26th Sept . 2009.

To:-

The Manager,

Bank Of India,

Laxmi Road,

Pune 411 030.

Sub. - Retaurning of our cheque no. 20120.

Dear Sir,

We are holding a C/C account in your bank [ account no. 050530100001005.]

We issued a cheque of Rs. 250/- to MSEB on 28-08, againt our 3 light bills.

The said cheque was returned by the bank on 2-09. On 2-09, we were holding a CREDIT balance of more than Rs. 20, 000/-. You have also debited Rs. 75/- as cheque return charges on the same day.

As a result of this MSEB has penalised us RS. 250/- per bill, and they have stopped our facility of paying bills by cheque.

This is a gross negligence by a bank, and we customers suffer a lot for it.

We are enclosing herewith the three electric bills, showing the penalty and not acceptence of cheque payment condition.

We are also enclosing herewith a bank statement, showing a credit balance on that date.

In light of the gross negligence by you and the consequences thereof, we demand the following things from you.

1] You should write a letter of apology to us and to MSEB, requesting them to start accepting our cheques against their bills.

2] Credit the penalty of Rs. 75/- levied by you in our account.

3] Credit our account by Rs. 750/- [Rs. 250/- X 3], as the charges debited to us by MSEB.

4] Credit our account by Rs. 10, 000/- towards the damages and harrasment caused by your negligence.

If you fail to do so, we will be forced to take this matter to 1] consumer court and 2] customer grievance cell, as we are taking this issue very seriously.

Thanksing you, inanticipation of your immediate action,

We remain,

Yours sincerely,

proprietor,

BOX_PACK.

Encl. - as above.

C / C to CORE.CO.IN for necessary action

Company: Bank Of India
Country: India

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