Barclaycard
False late payment charges

I recieved a ICICI Lombard health insurance policy along with my Barclays Gold Credit card. But this policy was issued on my name without taking my consent. It's like Barclays are acting like agents who wants sell policies at any cost.

Later when I contacted Barclays customer care they advised me to call ICICI lombard people. I called them and cancelled this policy. The policy was a one year policy and premium was 3770 Rs. which was supposed to be paid in 6 EMIs.

After cancellation of this policy ICICI Lombard company reverted half of the amount i.e. 1885 Rs. But still it was unfair as Barclays insisted to pay half of the amount. As I never asjed them to give me a policy or never gave them a nod to issue such policy.

Later when insisted on this issue with ICICI Lombard company they reverted rest of the money in month of June which is 1885 Rs. i.e. remaining half of the amount. However Barclyas refused to revert late payment charges.

Given the scenario in whoch a transaction of 3770 was made to ICICI Lombard and the same amount is reverted by ICICI Lombard why customer like me should be the sufferer. Intsaed of listening to their customers with each passing Barclyas are putting more fines on my bill.

Company: Barclaycard
Country: India

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