Barclays bank Credit card
Undue charges imposed and harassment by recorded calls

I was approached by a representative of Barclays card at Life Style Shopping mall at Lower Prel Mumbai, on his request I applied for Barclays card.

I made a purcahse of Rs. 3180-00, but Barclays card didnt provided clear drop boxes addresses,

Customer care no.s given along with cards were not working.

so I missed the interest free time limit of 50 days; but, even after that when they made contact to me I paid 120 Rs. extra.

Now they are continuously irritating by sms's and recorded phone calls.

As per their advice I mailed an email to them.

Initially it was auto replied, but now it is getting bounced back probably they might have block my email address / or marked it as spam.

When their representatives call they listen the whole matter and then keep on hold and then disconnect without any reply.

It was a height when I received a recorded call on 9th July at 03:00 hrs in night, which disturbed me a lot.

They agree about their fault but never agree to wave undue penalties imposed.

Company: Barclays bank Credit card
Country: India

  <     >