Barclays card
Card insurance

I am holding barclays card

some body called from barclays half dozen times reg barclays card insurance

informed me that insurance is for a year costing me 999rupees and i can with draw if it does not suits before actually siging the documents which will reach me in two to three days if agreed.

accordinly barclays did charge me 999 ruppees in my bill but for 15 days i diinot reccd any documents

in this context i did lodged acomplaint and asked barclays to cancel the insurance as they have not kept the word of sending documents with in stipulated time

after 15 days i did recd the papers from icici prudential for card insurance where in the insurance charges were mwntioned as 344 ruppes only against 999charged

when i called barckays they inform that rest 655 hasbeen cahrtged as their adminstative charges

which they have not informed me earler that shows they deliberately misinformed and kept the cusromer in dark when i asked them to provide the bill for the charged 655 they inform they cannot

this is informed by MR Ganapathi, the call centre employee who took the call on 14, 5 .09 at 7.45 pm.

Barclays cannot deny to provide the receipt for the amount chrged.

i request barclys to listen the whole conversation and see wheather they have disclosed the contents of the said policy and charges clearly before the accptance if not done barclys has to accpt that they have deliberately concealed the fact s in which they have to refund the entire amount charged

i hope barclys will look in to and do the need ful

amarnath

Company: Barclays card
Country: India

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