Barclays Credit Card
Unnecessary late charges

Miscellaneous

Sir,

I have paid my (V Soundarajan) Barcalys credit card (4339487513448152) bill amoun of RS 930 of due date 22-Apr-08 through dropping cheque with dated 20-Apr-08 in drop boxes. The cheque was cleared on 28-Apr-08 and unfortunately I was got late charges on my next bill. I communicate with there one of the executive named as ijaz to reverse the late payment. The executive said that they cannt reversed as per bank policy as the payment was cleared on 28-Apr-08. He also confirmed that the cheque was received by the bank on 11-Apr-08 well before the due date (22-Apr-08) and it was clear on 28th, "I dont know why I was got penalty for there mistake".

So please any one help me to reverse the unnecessary late charges amount of Rs 383.41, so I am happy to continue to use the card

Sounda


Company: Barclays Credit Card
Country: India
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