BARCLAYS CREDIT CARDS
Wrong transactions and fault Service
- 03-04-2009
- 304
I have taken BARCLAYS CARD in June and made a purchase of 2500, Next month they haven't sent any bill to my registered address and later when I checked my mail and the bill was in it with last date of payment on 25th july So I have made a payment through CHECK statig the Barclays card no on it for RS 2500. and dropped the check in SKYPAK collection center. But later on 23rd I got a call from one of the Barclays service executives and he asked whether i have paid or not then he siad that I shud not mention barclays card no on the check instead I have write BARCLAYS CARD PLC on the front and card no and mobile no on the reverse of check. So he said that check is ot valid and asked me to pay online ASAP and I did so from my ICICI bank acc. But to my Surprise Barclays has encashed the cheque also and also had the money I have transferred online and thn they have imposed late payment fee and service charge also whichI don't know Y they have done. I have mailed and caled the Customer care any number of times but they said it is my mistake to pay two times and they cud do nothing. I bet that BARCLAYS has the worst service i INDIA. its not only my tale many of my friends who applied for a loan with them were fed up and returned back wastig money and time.
Company: BARCLAYS CREDIT CARDS
Country: India